Refund policy

Online Returns

New, unopened items that were purchased through nutrivananaturals.com can be returned within 60 days for a full refund minus any shipping fees. If you are returning 10 or more of the same item, a 15% restocking fee will be applied. Any damaged or wrongly shipped products will be refunded with shipping costs upon being returned to us. For us to process your return, the product will need to be returned to us unless there are reasonable circumstances why this cannot be done. We request that a shipping method be used that can be tracked and insured. Empty bottles or bottles less than half full will not be credited unless there are reasonable circumstances. Payments made with a credit card will be refunded to the card used for your order.

Please note that this Returns policy only applies to products purchased from fruitfulyield.com or phone orders and not from other websites or retail stores. Customers should consult the returns policy of the place of purchase.

Online Returns After 60 Days

Unopened products can be returned after 60 days if pre-approved by a member of our staff. Because products have a limited shelf life, items returned after 60 days will have a 15% restocking fee. Returns will not be accepted after 120 days.

Please send all returns with a tracked an insured method to:

Nutrivana Naturals
451 Dunham Rd, Suite 1000
St Charles, IL 60174

Please include the full name that is on the order or the order number.